Last Updated: February 21, 2025
1. Introduction
At asknex.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Personal Information
- Name and email address when you create an account
- Billing information when you subscribe to our services
- Profile information you provide
- Search queries and usage data
2.2 Google User Data
When you authenticate with Google services, we may access and collect:
- Google account profile information (name, email address, profile picture)
- Google Drive files and metadata when you grant permission for document analysis
- Gmail content when you authorize email processing features
- Google Calendar data when you use scheduling integrations
- Authentication tokens to maintain secure access
2.3 Usage Information
- Log data and device information
- Search history and preferences
- Performance data and error reports
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Improve and personalize user experience
- Process your transactions
- Send you service updates and notifications
- Detect and prevent fraud
3.1 Google Data Usage
We use Google user data specifically to:
- Authenticate your identity and maintain secure access to our services
- Analyze and process documents from your Google Drive when requested
- Provide AI-powered research and document intelligence features
- Enable integration with Google Workspace applications
- Sync your data across devices for a seamless experience
Important: We only access Google data that you explicitly grant permission for. You can revoke these permissions at any time through your Google Account settings.
4. Data Security
We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the internet is 100% secure.
5. Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners
- Legal authorities when required by law
- Other parties with your consent
5.1 Google User Data Sharing
We do NOT sell, rent, or share your Google user data with third parties except in the following limited circumstances:
- When you explicitly request data sharing (e.g., sharing research results)
- To comply with legal obligations or court orders
- To protect our rights, safety, or property
- With your explicit written consent
Data Retention: Google user data is stored securely and deleted when no longer needed for the purposes outlined in this policy, or when you request deletion.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Export your data
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
howdy@connexials.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
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